Location: Clondalkin
Reports to: Head Nurse/Lead Vet

Schedule: Full Time - 5 days/week 1:4 Saturday 1:13 Sunday (Dundrum)
Part Time position will be considered

Salary: €29,432.00 per year

🌟 We’re Hiring a Rockstar Veterinary Receptionist! 🌟

🐾 Love animals AND people? Super organised with a big heart? Keep reading!

🐾 We’re a friendly, passionate GP clinic that also offers exciting referral services (endoscopy, laparoscopy and internal medicine and feline medicine) and we’re looking for a front-desk superstar to be the welcoming face of our team! If you’re someone who thrives in a busy, client-focused environment and loves being the calm, friendly voice at the end of the phone (or front of the desk), you might be exactly who we’re looking for!

💻 What you’ll bring: Exceptional customer care skills – warm, patient, and always ready to help Great IT skills – comfortable navigating booking systems, emails, and databases A quick learner with excellent attention to detail Calm and collected under pressure, with a positive and proactive attitude

💙 A little about us: We’re a bunch of fun, caring, and slightly nerdy animal lovers who are passionate about delivering the highest level of care to every patient and client. While we’re a GP clinic at heart, we also get to do some seriously cool stuff through our referral services - so no two days are ever quite the same! You’ll be part of a warm, supportive team where we genuinely look out for one another and make space for learning, laughter, and good coffee (or tea - we don’t judge).

🧩 Your role will include: Welcoming clients and patients with a smile Managing bookings for both general practice and referral appointments Supporting our vets and nurses with smooth daily operations Keeping things organised and running like clockwork! 🎉 If you love a fast-paced, people-focused role and want to be part of a clinic that truly values its team—you’ve just found your new work family!

📨 Apply now and come help us make every client and patient feel like VIPs. We can’t wait to meet you!

About the role

The ideal candidate will be passionate about customer service and delivering an excellent client experience; you will be the first point of contact for clients and patients at our clinic.

• Greet all visitors and welcome them to the clinic

• Answer and direct phone calls

• Schedule appointments

• Checking in patients

• Collecting payments

• Maintain records as necessary

• Manage the receptionist area and assist with admin tasks as needed

• Assist Vet nurses and Vets with patient care when necessary

• Undertaking additional tasks as may be assigned

About you

• Minimum 2 years reception experience (required)

• Ideally one-year Veterinary receptionist experience

• Ability to maintain a positive attitude

• You are highly motivated, hard-working, and a strong team player

• You have excellent customer care and communication skills and a genuine commitment to delivering the highest standards of animal welfare and patient care

What’s in it For You… At a Glance

We are proud to support our team members and encourage any interest in further education. In addition to our fabulous teams and supportive environments, we’re proud to offer a benefits package that supports our team’s wellbeing, growth, and families:

• Health cash plan

• Pension scheme

• Gym membership subsidy

• Free pet health plan

• Funded CPD including, allowances, webinar series, new graduate programme, training platform access, and certificate funding

• Statutory sick pay

• Length of service holidays

• Charity paid leave

• Maternity/ Paternity benefits

• Bike to work scheme

You must be legally eligible to work in Ireland.