Salary: €29,432 - €31,500 (depending on experience)

About the role

• The ideal candidate will be passionate about customer service and delivering an excellent client experience; you will be the first point of contact for clients and patients at our clinic. Responsibilities include answering telephone calls and emails, welcoming clients and their pets, managing appointments, handling general administrative tasks and supporting the smooth day-to-day running of the clinic.

• Greet all visitors and welcome them to the clinic

• Answer and direct phone calls

• Schedule appointments

• Checking in patients

• Collecting payments

• Maintain records as necessary

• Manage the receptionist area and assist with admin tasks as needed

• Assist Vet nurses and Vets with patient care when necessary

• Undertaking additional tasks as may be assigned

About you

• We're looking for a friendly, organised and compassionate individual who has a genuine interest in animal welfare and enjoys delivering excellent customer service. As the first point of contact for our clients, you'll need to be professional, empathetic and confident communicating with clients in a busy veterinary environment.

  The ideal candidate will have:

  • A genuine passion for animals and an interest in veterinary care.

  • Excellent communication and customer service skills.

  • Strong organisational skills and the ability to multitask in a busy environment.

  • A compassionate, professional and calm manner, particularly when supporting clients who may be worried about their pets.

  • A positive, proactive attitude and the ability to work well as part of a team.

  • Previous experience in a veterinary practice, animal care, reception or a customer-facing role would be an advantage.

What’s in it For You… At a Glance

We are proud to support our team members and encourage any interest in further education. In addition to our fabulous teams and supportive environments, we’re proud to offer a benefits package that supports our team’s wellbeing, growth, and families:

• Health cash plan

• Pension scheme

• Gym membership subsidy

• Free pet health plan

• VCI Registration and VDS Indemnity fees paid

• Funded CPD including, allowances, webinar series, new graduate programme, training platform access, and certificate funding

• Statutory sick pay

• Length of service holidays

• Charity paid leave

• Maternity/ Paternity benefits

• Bike to work scheme

You must be legally eligible to work in Ireland.

rk in Ireland..